Residential Service Contracts

Residential Service Contracts include: 
• One Click Ticketing on Client computers for expedited help
Connect with a personal tech that knows your environment
• 24/7 Monitoring 
Proactively monitors your system before problems occur
• Have your computer Information and Inventory of your computers
Know the Essentials about your devices and software on each computer
• Expert Guidance
Access to expert advice when purchasing new electronics and services
• Remote Support
Personalized tech training and trouble shooting
• Anti-Virus
Know your computer is secure against Malware and Viruses
• Disaster Recovery Planning
Preparation for emergencies
• Cost-Effective Support 
Saves time and Money in the long run
• Call us for a suspicious email
Avoid phishing emails before your compromise

For a full look at what we do; please browse our residential service contracts, below. 

Contact Us:

ESSENTIAL TGO CARE PLAN

ESSENTIAL TGO CARE PLAN 
Monthly Price: $69 per household  (adjusted based on market research and cost analysis).
For residential users who want foundational support for their Apple devices, focusing on convenience, security, and basic maintenance.

  • Use our Contact form
  • Call us to set up an appointment:  (805) 523-8105 

Device Management & Monitoring:

  • 24/7 monitoring of up to 3 devices per household (e.g., Mac, iPhone, iPad) via Addigy and Sycro.
  • Anti-virus protection and regular software updates.

Remote Support: Unlimited remote troubleshooting and support (via phone, chat, or remote access).

  • “On-click ticketing” for quick issue reporting directly from client devices.
  • Basic Setup & Integration:

Annual device setup or data migration (e.g., new Mac or iPhone setup, iCloud integration).

  • Accessory setup (e.g., AirPods, Apple Watch, HomePod).

Education & Security:

  • Quarterly 30-minute training session (e.g., safe email practices, iCloud basics, parental controls).

Personalized cyber security tips and phishing email guidance.

  • Subscription Management:
  • Annual review of Apple-related subscriptions (e.g., iCloud storage, Apple Music) for cost optimization.

Benefits Highlighted:
Hassle-free support with certified Apple experts.
Peace of mind with anti-virus and disaster recovery planning.
Cost-effective maintenance for essential Apple devices.

 

SOHO BASIC SECURITY

SOHO BASIC SECURITY  As Low As $129 YR PR/USER

Securing Your Digital Presence: Personal Cybersecurity and Personal Data Protection

  • Use our Contact form
  • Call us to set up an appointment:  (805) 523-8105 

Proactive Issue Resolution
Monitoring allows for early detection of potential issues, enabling proactive maintenance
Optimized Performance 
Regular maintenance ensure system are running efficiently for more productive users
Asset Management Inventory
management facilitates tacking and managing of IT Assets
Quick Response Time & Remote Support
Personalized tech for quick response make for more productive users and higher production.
Enhance Decision-Making
Access to real-time data and insights provided by monitoring and inventory management enable informed decision making.
Improved Security Implemention
Maintain security measures for data protection and Cyber Threats
Cost-Effective
Support - Saves time and Money in the long run
Disaster Recovery Planning

TRUST SECURE

TRUST SECURE as low as $299  YR PR/USER
Use our Contact form

  • Call us to set up an appointment:  (805) 523-8105 

Your Personal Support and Security Solution
Our top notch Security AND Support Services are here to safeguard your digital assets and keep you one step ahead.  Key Points include:
• antivirus protection
• 24/7 Monitoring
•Annual Assesment of Hardware, software & services
• Direct connect to your personal tech

PREMIUM TGO

Premium TGO - $199 Services plus!

  • Use our Contact form
  • Call us to set up an appointment:  (805) 523-8105 

Expanded Device Management:

  • Unlimited devices per household monitored and managed (e.g., Macs, iPhones,
  • iPads, Apple TVs, etc.).
  • Full inventory tracking of all Apple devices and accessories.

Priority Support: Priority

  • response times (e.g., within 1 hour for remote support).
  • Two on-site visits per year (within LA/Ventura County) for setup, troubleshooting, or training.

Advanced Setup & Customization:

  • Unlimited data migrations and device setups (e.g., new computer migrations, iCloud optimization).
  • Custom app recommendations and installation tailored to client needs (e.g., productivity, creativity).
  • Full home integration (e.g., HomeKit setup for smart home devices).

Digitizing Services:

  • Up to 50 photos, 1 hour of video, or 1 reel of film digitized per quarter (additional digitizing at a discounted rate).

Comprehensive Education & Security:

  • Monthly 1-hour personalized training (e.g., advanced features, cyber security plans, parental controls).
  • Creation and annual update of a personal cyber security plan.
  • Proactive phishing email analysis and response guidance.
  • Upgrade & Subscription Concierge:
  • Annual upgrade consultation (e.g., when to buy the next iPhone/Mac, trade-in advice).
  • Full management of all subscriptions (Apple and third-party) with cost-saving recommendations.


Benefits Highlighted:

  • White-glove, end-to-end Apple ecosystem management.
  • Expert guidance for a seamless, secure, and personalized tech lifestyle.
  • Exclusive digitizing services to preserve memories.
  • Priority access to certified technicians, including in-person support.


Add-Ons (Optional): Additional on-site visits: $150/visit.

Extra digitizing: $50 per 50 photos or 1 hour of video.